Introduction and scope
Avonix AI LLC operates the Avonix AI storefront. This Privacy Policy explains how we handle information when you browse the site, create an account, place an order, contact support, or interact with our ecommerce services.
This policy applies to information handled through this storefront and related customer-support workflows. Third-party services may have their own privacy practices.
Information we collect
We may collect contact and account information, order and transaction details, shipping information, customer-support communications, marketing preferences, device and log data, and cookie or similar technology data.
Payment details are handled through payment providers and checkout infrastructure. We do not ask customers to send full payment credentials by email or support message.
How we collect information
We collect information directly from you, automatically through site technology, and from service providers or partners that help operate checkout, fraud prevention, fulfillment, analytics, communications, and support.
How we use information
We use information to process orders, provide customer support, coordinate payment and delivery, prevent fraud or misuse, improve site performance, personalize the shopping experience, send service messages, and send marketing where permitted.
Your choices and privacy requests
You may update account information through your account where available, unsubscribe from marketing messages using the provided controls, or contact business@avonixai.io for privacy-related requests.
Available privacy rights can vary by location and by the type of information involved. We may need to verify a request before acting on it.
Retention and security
We retain information for as long as needed to provide services, manage orders, comply with legal or accounting obligations, prevent fraud, resolve disputes, and enforce agreements.
We use reasonable safeguards designed to protect information, but no online service or transmission method can be guaranteed to be completely secure.
Children
The storefront is not directed to children. If you believe a child provided personal information through the site, contact us so we can review the request.
Updates and contact
We may update this Privacy Policy by posting a revised version on this page. For privacy questions, contact Avonix AI LLC at business@avonixai.io, +1 (206) 288-3210, or 1908 THOMES AVE, CHEYENNE, WY 82001.